Offline-First POS: Modernising Café Operations
How Softotic delivered an offline-first POS system that eliminated ordering errors, improved table turnover by 30%, and gave owners real-time revenue visibility.
The Problem
The café operator was taking orders on paper, manually calculating bills, and had no visibility into sales until end of day. During busy periods, orders were lost or duplicated, causing customer complaints. There was no inventory tracking, and the owner could not identify which menu items were most profitable.
Our Solution
Softotic built a Flutter-based POS and management system with an offline-first SQLite local store that syncs to PostgreSQL in the cloud when online. Waiters take orders on tablets, the kitchen sees orders on a dedicated display, and bills are generated automatically. The owner accesses a real-time dashboard showing revenue, popular items, and table occupancy from any device.